Job Description

1.      GENERAL:

·       Guest service is the primary job function of the Manager

·       Daily coordination with Front and Back of the House restaurant operations

·       Position is required to be in Tap Room during peak hours to support and manage the team

·       Works closely together with the Kitchen Head to sustain quality, consistency and hygiene


·       Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

·       Implement policies and protocols that will maintain future Tap Room operations

·       Responsible for the PSBC Tap Rooms Standards being properly executed

·       Providing the PSBC service standards

·       Reviewing and responding to reviews within 24hrs, respond to other request of customer regarding events, bookings ect..

·       Making improvements to the running of taproom business and developing the restaurant

·       Handling administration and required paperwork


2.     STAFF

·        Recruit & train new employees to the PSBC’s standards

·       Train and supervise employees on proper customer service practices and knowledge of our

brand, beer & food

·       Organize bi-weekly review meetings and discuss ways to improve, write down points of action

and keep track of possible recurring issues

·       Appraise staff performance by evaluating regularly and provide feedback to improve productivity

·       Create staff schedules, organize cross trainings within the Tap Rooms

·       Achieve and maintain appropriate level of knowledge about Craft Beer



·       Maximize revenue and minimize expenses

·       Control operational costs and identify measures to cut waste

·       Oversee stock levels and create par levels

·       Be responsible for profit and loss (P&L) for the Tap Room and able to explain all financial

Report weekly, monthly and quarterly

4.     EVENTS

·        Hosting, promoting and organizing scheduled events

·        Be responsible for coming up with new events

·        Ensuring that the right promotional materials are available per event

·       Provide feedback on events


·       13rd Month Salary: According to Labor Code and Company Policy.

Lương tháng 13: Theo quy định của Luật Lao động và Quy định của Công ty.

·       Transportation and Travelling Fees: In accordance with the policy of the Company.

Phụ cấp đi lại và công tác phí: Theo chính sách của Công ty.

·       Insurances: Compulsory Social Insurance, Health Insurance and Unemployment Insurance are in accordance with the applicable law of Vietnam. Beside this, you will be covered by the Health Care Insurance paid by the Company.

Bảo hiểm: Bảo hiểm xã hội bắt buộc, Bảo hiểm sức khỏe và Bảo hiểm thất nghiệp được tuân thủ theo Pháp Luật Việt Nam. Bên cạnh đó, bạn được hưởng chế độ của gói Bảo hiểm sức khỏe do Công ty chi trả.

·       Public Holidays: You will be entitled to 10 days of Public Holidays fully paid in accordance with the Labor Law of Vietnam.

Ngày nghỉ lễ: Bạn sẽ được nghỉ 10 ngày Nghỉ Lễ và được hưởng nguyên lương theo Luật Lao động Việt Nam.

·       Annual Leave: You will be entitled to 12 days of Annual Leave during one full year of employment.

Ngày nghỉ hàng năm: Bạn sẽ có 12 ngày nghỉ hàng năm cho 1 năm 12 tháng.

·       Company Trip: In accordance with the policy of the Company.

Du lịch Công ty: Theo chính sách công ty.

·       Discount Policy: You will be eligible to the current Company policy and benefits applied for employees at Pasteur Street Craft Beer Trading Restaurant Service JSC (50% for beer and 30% for food).

Chính sách Giảm giá: Bạn sẽ được hưởng các chế độ chính sách của Công ty và các quyền lợi áp dụng cho nhân viên của Công ty Cổ phần Thương mại và Dịch vụ Nhà hàng Bia Thủ Công Pasteur Street (50% cho đồ uống và 30% cho đồ ăn).

  • Bachelor’s Degree in Business, Management, or related field.
  • At least 3 years experience in the same position
  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
  • Time and project management skills.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.

Tagged as: Khách sạn – Nhà hàng – Du lịch

About Công Ty TNHH Thương Mại Và Dịch Vụ Nhà Hàng Bia Thủ Công Pasteur Street