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Tuyển dụng Trưởng Bộ Phận Chăm Sóc Khách Hàng - Elite Đồng Khởi, Quận 1

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: 7 triệu - 10 triệu
Tin xác thực Lượt xem: 116

Thông tin tuyển dụng nhanh

Kinh nghiệm: 2 - 5 năm kinh nghiệm

Yêu cầu bằng cấp: Cử nhân

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Giám Đốc và Cấp Cao Hơn

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

1. Supervising Front Desk Operations
- Manage front desk staff and ensure the best service is given to the Members
- Supervise front desk operations during assigned shift including: Maintenance of guest information; Maintenance of information about local events; Tracking on daily report; Assisting with serious complaints
- Conducts shift briefings to ensure club activities and operational requirements are known and well prepared.
- Be able to arrange schedule and roster for CS team
- Control to ensure opening/closing of facilities is in according to Company Policies.
2. Training
- Support the Club Manager with regards to plan and delivering training to ensure that all staff working in front CS counter area are adequately trained to operate Reception and aware of their individual responsibilities…
3. Supervise Cashiering Activities
- Supervise cashiering activities during shift including: Instructing staff in cash handling and security procedures; Dealing with irregular payments; Instructing staff in credit policies and facilities
- Work closely with Club admin to make sure all the revenue is correct
4. Maintenance Facilities
- Control towels and pro-shop, lost & found items
- Check and ensure CS Counter must clean and tidy.
- Assist to achieve 5 star facility standards though auditing, feedback
5. Foster team work
- Communicate and coordinate with internal departments.
- Other duties maybe assigned from time to time by direct CM/AOM
6.Implementation and enforcement of S.O.Ps and Policies.
- Assist to ensure procedures and systems are practiced within the scope/requirement of the Company. Control CS Staffs and Sale are follow our Company’s Terms and Conditions
- Work in shift at Vincom Dong Khoi, District 1
* Benefits:
- Social Insurance, Health Insurance 24/24.
- Meal allowance.
- Team Building, holiday, annual leave.
- Get the incentive policies for employees for the services of BIM Group, such as: Z Pizza restaurant, Halong Plaza hotel, …

Quyền lợi được hưởng

Yêu cầu công việc

- Graduate College or above preferably major in Economics, Hospitality.
- Knowledge and experience about Customer service
- Have problem solving skill
- Communication skill: English and Vietnamese
- Fairness, Honest, integrity, Good human sense, Well organized

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ:Tầng 5 24C Phan Đăng Lưu Phường 6 , Quận Bình Thạnh , Hồ Chí Minh , Việt Nam

Hạn nộp hồ sơ:01/01/1970

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