Kinh nghiệm: 2 - 5 năm kinh nghiệm
Yêu cầu bằng cấp: Cử nhân
Số lượng cần tuyển: 0
Hình thức làm việc:
Toàn thời gian cố định
Chức vụ: Trưởng Nhóm
Yêu cầu giới tính:
Không yêu cầu
* Position Summary :
- The Telesales Representative is responsible for retaining and growing customer business using telephone.
- He/She uses available resources to learn the customers’ business and identify business needs,
and then proactively contacts customers to position UPS products and services to meet those needs.
- He/She is responsible for prioritizing customer opportunities and focusing attention on accounts
with the greatest opportunity and likelihood of success. He/She answers customer questions
as required to support customer business and resolves billing issues as needed.
* Key Accountabilities:
- Use Sales Tool for Customer Research and Sales Strategy Development.
- Identifies and Addresses Customers’ Business Needs: contacting customers via telephone communication
by using questioning techniques to learn about customer business, shipping or other UPS service needs.
- Manages Accounts and Resolving Customer Issues: responding to customer questions, complaints,
inquiries in a timely, accurate manner; resolving customer claims and damages
- Coordinates with Other UPS Sales Functions
- Stay Current with UPS and Competitor Products and Services
- Ensures Contractual Compliance/Securing New Contracts
- Understanding competitor strategies, capabilities and pricing patterns
in order to position UPS products advantageously
- Completing administrative tasks in a timely, accurate manner.
- Minimum Diploma/Degree in Business Administration or related discipline
- 2 year experience in telephoning selling skill, preferably in air Express/Logistics or Transportation industry
- An understanding of local business environment is priority
- Good interpersonal and communication skills
- Dynamic; aggressive and dedicated personality
- Good written and spoken English
- Excellent computer skills and knowledge in MS Office
chỉ:Based in HAN – Noi Bai Airport , Huyện Sóc Sơn , Hà Nội , Việt Nam
Hạn nộp hồ sơ:01/01/1970