Thông tin tuyển dụng nhanh
Kinh nghiệm: Chưa có kinh nghiệm
Yêu cầu bằng cấp: Không yêu cầu
Số lượng cần tuyển: 0
Hình thức làm việc:
Toàn thời gian cố định
Chức vụ: Thực tập sinh
Yêu cầu giới tính:
Không yêu cầu
Mô tả công việc
Do you have a passion for training and mentoring? Do you have strong Microsoft Dynamics experience in either NAV, AX or CRM software? Tek Experts is growing and as a result are looking for passionate people to join our central office in Hanoi helping upskill our IT support team. As a subject matter expert, your role brings together the technical competencies of Microsoft products and management in the areas of incident, change, problem, capacity and configuration management. Working with our support teams, quality assurance team and training and development department, you will have accountability to ensure Tek Experts support team are sufficiently trained and supported when answering technical customer queries.
Quyền lợi được hưởng
- Full insurance contribution , additional healthcare insurance in labor contract
- Summer trip, year-end party, team building activities
- Company bus support at late night
Yêu cầu công việc
Duties and responsibilities
• Plan, create content, deliver training in our learning management system and in person for our teams
• Collaborate with training and development for feedback, impact, versioning, update and report of the courses
• Develop an accurate strategy for training material, content and assessments
• Meet with engineers once per week, review what works well and what needs improvement
• Work with operations manager for project needs and new implementations following include (training, processes, selection)
• Work with our team in Microsoft certifications, analysis, content creation, planning for our engineers
Having Microsoft Dynamics experience in either NAV, AX or CRM software is an advantage.
• Root cause analysis – You will be a logical thinker and use relevant data to find trends, problem characteristics and problem solve
• Knowledge expert – Have the ability to apply appropriate knowledge and methods to resolve complex business issues
• Develops and maintains proactive customer relationships
Personal success factors:
• Influencing skills – Ability to convince or impress others in order to get them to support a defined course; seen as a business partner for clients and internal partners.
• Communication skills – Clear, concise and persuasive communication style adapted for multiple audiences, including demonstrating effective writing, presentation skills and listening actively
Why Tek Experts?
We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
Yêu cầu hồ sơ
- Sơ yêu lý lịch
- Đơn xin việc
- Các giấy tờ liên quan
Thông tin liên hệ
chỉ:Lotte Building, 16th Floor, 54 Lieu Giai street, Doi Can Ward, Ba Dinh District, Ha Noi
Hạn nộp hồ sơ:23/02/2019