Chi tiết tuyển dụng

Tuyển dụng Senior Teller

Địa điểm tuyển dụng: Hà Nội
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 215

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

n this role, you will:
Cash/cheque withdrawal and deposit
Money Exchange
Demand Draft issuance/encashment
Inward Telegraphic Transfer
Delivery of ATM card/credit card/overseas card/cheque book to customers
Customer inquiries about RBWM products and services
Specific ownership of complex or high value transactions requiring additional knowledge or experience
Provision of excellent customer service, by providing an efficient, friendly and prompt service
Actively participate in the “customer retention” strategies as directed by managers to ensure customers are retained
Actively introduce alternative delivery channels such as Personal Internet Banking and Express Banking facilities
Support Counter Team and handling customer compliants
Pro-actively take ownership of complex and high value transactions, with minimal referrals to line managers

Quyền lợi được hưởng

- Bonus

Yêu cầu công việc

To be successful in the role, you should meet the following requirements:
Bachelor Degree with 2 - 5 years experience in relevant field
Knowledge of cashiering procedures and regulations
Knowledge of core products, sales referral opportunities and Customer Relationship Management system
Knowledge of appropriate branch operational procedures
Awareness of compliance and regulatory issues as required
Strong interpersonal and customer service skills
Good decision making skills and proven ability to deliver accuracy and efficiency
Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding customer service

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ: The Metropolitan, 235 Dong Khoi Street, District 1, HCMC

Hạn nộp hồ sơ: 15/09/2019

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