Cập nhật hôm nay! 30.196 việc làm mới hôm nay trong 56.000 việc làm đang tuyển dụng BẤM XEM NGAY!#

Chi tiết tuyển dụng

Tuyển dụng Customer Service Supervisor

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: 10 triệu - 15 triệu
Tin xác thực Lượt xem: 47

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

  • Dịch vụ

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu


Mô tả công việc

1 Department
Academic Department
2 Reports To Academic Coordinator
3 Job Purpose In charge of scheduling, reception desk & caring services of SUV.
4 Working Relationships Internal: SUV staff
External: SUV students and customers
5 Responsibilities Reception’s tasks
- Perform receptionist’ duty as stated in the Receptionist’s Job description.
Scheduling
- Set up weekly schedule for students and teachers in an efficient way.
- Regularly monitor the booking process to ensure all classes are attended effectively.
- Manage the academic budget and inform Line Manager if there is a potential budget overrun.
Recruitment & Training
- Assist Academic Director in recruiting qualified Receptionist Officer.
- Conduct training & coaching program to equip newcomers with skills & knowledge to perform the tasks efficiently.
- Continuously monitor staff’s performance to intervene and support when necessary.
Staff management
- Manage the performance of each staff, ensuring the result meet targeted KPI.
- Resolve staff conflict
- Develop staff competency to increase the productivity of the team.
Interdepartmental Support
- Work collaboratively with Academic and Admission (Sales) teams to ensure effective and efficient delivery of SUV’s standards of operational procedures.

Quyền lợi được hưởng

- Performance bonus + 13rd month salary
- Health Insurance
- Free 100% English course

Yêu cầu công việc

1 Qualifications College degree or above
2 Experience, Skills and Competencies
a. Experience in customer services.
b. Analytical and critical thinking skills
c. Management skills
d. Customer-centric attitude
e. Well-developed presentation and communication skills
3 Language Fluent in English
4 Computer Good at Excel, Microsoft Words, PowerPoint
5 Other Requirements Dress Professionally;
Possess strong written and verbal communication skills
Collaborate effectively with all stakeholders
Perform other tasks when assigned by line of managers

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ:112 Cao Thắng, Phường 4, Quận 3, TP.HCM.

Hạn nộp hồ sơ:03/05/2019


Giới thiệu về Công ty


Việc làm tương tựViệc làm tương tự

QR CODE