Thông tin tuyển dụng nhanh
Kinh nghiệm: Chưa có kinh nghiệm
Yêu cầu bằng cấp: Không yêu cầu
Số lượng cần tuyển: 0
Hình thức làm việc: Toàn thời gian cố định
Chức vụ: Trưởng Nhóm
Yêu cầu giới tính: Không yêu cầu
Mô tả công việc
2 Reports To Academic Coordinator
3 Job Purpose In charge of scheduling, reception desk & caring services of SUV.
4 Working Relationships Internal: SUV staff
External: SUV students and customers
5 Responsibilities Reception’s tasks
- Perform receptionist’ duty as stated in the Receptionist’s Job description.
- Set up weekly schedule for students and teachers in an efficient way.
- Regularly monitor the booking process to ensure all classes are attended effectively.
- Manage the academic budget and inform Line Manager if there is a potential budget overrun.
Recruitment & Training
- Assist Academic Director in recruiting qualified Receptionist Officer.
- Conduct training & coaching program to equip newcomers with skills & knowledge to perform the tasks efficiently.
- Continuously monitor staff’s performance to intervene and support when necessary.
- Manage the performance of each staff, ensuring the result meet targeted KPI.
- Resolve staff conflict
- Develop staff competency to increase the productivity of the team.
- Work collaboratively with Academic and Admission (Sales) teams to ensure effective and efficient delivery of SUV’s standards of operational procedures.
Quyền lợi được hưởng
- Performance bonus + 13rd month salary
- Health Insurance
- Free 100% English course
Yêu cầu công việc
1 Qualifications College degree or above
2 Experience, Skills and Competencies
a. Experience in customer services.
b. Analytical and critical thinking skills
c. Management skills
d. Customer-centric attitude
e. Well-developed presentation and communication skills
3 Language Fluent in English
4 Computer Good at Excel, Microsoft Words, PowerPoint
5 Other Requirements Dress Professionally;
Possess strong written and verbal communication skills
Collaborate effectively with all stakeholders
Perform other tasks when assigned by line of managers
Yêu cầu hồ sơ
- Sơ yêu lý lịch
- Đơn xin việc
- Các giấy tờ liên quan
Thông tin liên hệ
Người liên hệ:
Địa chỉ:112 Cao Thắng, Phường 4, Quận 3, TP.HCM.
Hạn nộp hồ sơ:03/05/2019