Customer Service Officer Good At English

- Provide quality customer service in accordance to set KPIs and service standards.
- Accept bookings & orders placed by customers.
- Keep up to date with the latest product, marketing and service information for the delivery of service to customers.
- Demonstrate good telephone etiquette when dealing with both internal and external customers
- Listen, probe and question in order to clarify and understand customers’ needs.
- Follow-up on complex cases to ensure customer satisfaction.
- Provide customers feedback for continuous improvements.

- Fresh graduated
- Good English communication.
- Customer oriented with good interpersonal and communication skills.
- Proficient in Microsoft Office applications.
- Highly adaptable to a fast-paced and dynamic environment.
- Decisive and able to analyze/resolve complex problems for customers.
- Able to work under pressure and handle a high volume of work.

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Người liên hệ:

Địa chỉ: 52 Truong Son Street, Ward 2 , Quận Tân Bình , Hồ Chí Minh , Việt Nam

Hạn nộp hồ sơ: 01/01/1970