Chi tiết tuyển dụng

Tuyển dụng Customer Service Executive

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 129

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

Your role:
As the Customer Service Executive, you are a part of Sale & Marketing Department, reporting directly to Customer Service Manager. Your role is to deliver the best service to all customers, proving O-I BJC Vietnam’s products as preferred choice and best value packaging supplier.
Key accountability:
• Customer Service Management
- Arrange delivery schedule with customers to ensure the timing and quantity, meeting the customers’ requirements;
- Liaise with other departments (Supply Chain, Finance, Production and Quality) for any issues relating to customers’ delivery;
- Answering all customers’ enquiries relating to deliveries, stock levels, sample request, purchase and return order;
- Provide supporting document for the finance department in the recovery of debts;
- Process all customers’ PO/Contract into the Exact System;
• Report Management
- Maintain updated customer profiles to reflect current business processes and keep the Sales person informed of any anomalies;
- Be responsible for Daily/Monthly/Yearly sales report to ensure the accuracy and up to date;
Sales Support
- Handle inquiries for small orders for common products in coordination with the Sales Category Managers, Customer Sales Manager and the approval from Sales & Marketing Manager;
• Other tasks decided by the Customer Service Manager

Quyền lợi được hưởng

- Health care package
- Training
- Lunch provided at canteen

Yêu cầu công việc

• Strong Customer orientation and ability to adapt/respond to different types of character;
• Proven experience in customer support (in manufacturing company is an advantage)
• Knowledge and hand on experience in import/ export processes is a plus;
• Good command of English (writing and verbal);
• Communication and interpersonal skills, ability to build positive relationships with customer and cross – functions;
• Organizational skills, attention to details and patience;
• Proficiency in Excel, Word, numeracy skills, etc.

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ: 11th Floor, REE Tower, 9 Doan Van Bo, Ward 12, District 4, Ho Chi Minh City

Hạn nộp hồ sơ: 05/01/2019

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