Chi tiết tuyển dụng

Tuyển dụng Customer Care Supervisor

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: Trên 30 triệu
Email:
SĐT:
Tin xác thực Lượt xem: 138

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu


Mô tả công việc

In conjunction with our business development plans, Phu Hung Life Insurance JSC. is currently seeking for potential candidates for the position of Customer Care Supervisor as the job description below:
* Customer care’s tasks:
- Handle Welcome call / Reminder Premium collection.
- Stand by for Customer Service hotline.
- Check, maintain and develop SMS system to provide clients with information relating to contract correctly and timely.
- Handle Customer’s complaint and Responsible for customer service via e-mail/letter (send mail to you by email, feedback to customers via email, letter...).
- Develop and enhance call center/customer care system.
- Be responsible for all reports in Call Centre and Customer Care.
* Team Management’s tasks:
- Propose ideas and implement customer care program.
- Participate in improving Customer Care’s procedure and writing Customer Care’s standard.
- Assign tasks/training/Coaching/Supervise to all staffs in team to ensure compliance with procedures, regulations and policies of the company.
- Be responsible for all reports in Call Centre and Customer Care.
- Other tasks as assigned by Department Head.

Quyền lợi được hưởng

- Healthcare program & 24 hour accident insurance for employee applied on first joining day.
- Free motorbike parking
- Lunch allowance

Yêu cầu công việc

- University graduated.
- At least 05 years in Customer care, Customer Service and Call center in Insurance, Finance and Banking as supervisory role.
- Good at communication, interaction, logical thinking and problem solving skills.
- Fair in English skills.
* Working Location: District 7, Ho Chi Minh City.

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ: CR3 - 05A, Floor 5, 109 Ton Dat Tien Street, Tan Phu Ward, District 7, HCMC

Hạn nộp hồ sơ: 18/04/2019


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