Cập nhật hôm nay! 30.196 việc làm mới hôm nay trong 56.000 việc làm đang tuyển dụng BẤM XEM NGAY!Bấm xem ngay

Chi tiết tuyển dụng

Tuyển dụng Customer Care Officer

Địa điểm tuyển dụng: Bình Dương
Mức lương: Thỏa thuận
Email:
SĐT:
Tin xác thực Lượt xem: 110

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Mới Tốt Nghiệp

Yêu cầu giới tính: Không yêu cầu


Mô tả công việc

 Course Administration
- Prepare and maintain class folders
- Manage class information
- Update parents/ students with course progress
- Input results
- Prepare letters/certificates
 Exam organisation
- Suggest students for Cambridge exam
- Organise revision
- Support students on the exam date at ILA or at the location arranged by Department of English Training (DoET)
- Inform students of results
 Materials management
- Check and update teaching resources such as speaking cards, tests
- Prepare materials for students
- Prepare materials inventory
 Classroom management
- Room arrangement
- Change or book room as requested
 Customer Service
- Support with organising events/ activities for students
- Handle students’ requests/ complaints on a daily basis
 Re-enrolment
- Visit class for reservation deadline
- Handle telesales for class re-enrolment
- Follow up with students’ re-enrolment
Other tasks are included for CCO who is in charge of Inventory:
 Quarterly forecast:
- Prepare based on PR-Inventory Management and get verification from DM
- Input to inventory database and get approval from CM
 Monthly order:
- Prepare and get approval from CM/DM
- Follow up with ADM/HO on receiving
 Delivery to customers:
- Prepare based on no. of students and classes opening
- Deliver to FO and TSC upon request
- Deliver directly to customers when needed
 Inventory management:
- Manage and make sure the stock in good condition and well-arranged
- Prepare monthly report and input in database
- Conduct inventory checking under supervision of DM/CCS
 Other tasks assigned by DM

Quyền lợi được hưởng

- 13th salary and Performance pay
- 14 days annual leaves
- Discounted English courses for employee and family

Yêu cầu công việc

Qualifications:
 Undergraduate, qualifications in English and education are preferred
 Experience working in customer service or administration in foreign invested companies.
Skills:
 Ownership
 Communication skill
 Problem solving skill
Language : Good communication in both English and Vietnamese (at least Pre-intermediate 4 level)
Computer: Familiar with MS Office
Other requirements: Be able to work on shift

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ:146 Nguyen Dinh Chieu, Ward 6, Dist. 3, HCMC

Hạn nộp hồ sơ:08/02/2019


Giới thiệu về Công ty


Việc làm tương tựViệc làm tương tự

QR CODE