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Yêu cầu bằng cấp: Không yêu cầu
Số lượng cần tuyển: 0
Hình thức làm việc:
Toàn thời gian cố định
Chức vụ: Trưởng Nhóm
Yêu cầu giới tính:
Không yêu cầu
Mô tả công việc
Action all ‘new business’ and ‘portfolio’ applications for unsecured credit according to Citibank procedures in an effective and efficient manner in accordance with operational objectives. Reporting to the unit manager, this role requires someone with a willingness to learn the Unsecured Credit Lending business and has a solid level of experience working in a Credit Operations environment along with people and process management skills.
Responsible for processing credit approvals and limit assignments (incl. reassessments) for ‘Card’ and Ready Credit products in accordance with departmental and Risk standards
Provide superior service to customers, both internal & external, in order to build relationships and rapport.
Monitor and report on status of ‘work queues/flows’ on a daily and weekly basis or as directed by the Manager, Credit Approvals
Assist with the development and implementation of strategies, policies and procedures to maximise operating results.
Review and effectively/efficiently act on feedback in relation to quality assurance issues
Assist with the review of and provide feedback in relation to proposed ‘cards’ & Ready Credit ‘new business’ & ‘portfolio’ campaigns
Assist with the provision of feedback in relation to operational results
Act (where required &/or directed) as a support and guide for other Citibank departments &/or external parties in relation to the ‘card’ & Ready Credit approvals process
Provide support and back-up to other business units within Unsecured Credit Acceptance.
Show insight into motivation and needs of others. Actively contribute to & facilitate team collaboration within and across business units. Encourage others to contribute to and build teams. Model desired behaviours
Operate effectively/accurately in a high volume operational environment, with attention to detail.
Effectively & efficiently perform &/or facilitate relevant ‘on-the-job’ training as per department/unit requirements.
Effectively & efficiently undertake any other relevant duties as directed by the Manager, Credit Approvals
Quyền lợi được hưởng
- Premium Healthcare plan
- Training & development program
- Professional and active working environment
Yêu cầu công việc
Underwriting experience not mandatory but preferable
Demonstrate an advanced level of ‘operational’ & general product knowledge with regard to Citibank ‘Card’ & Ready Credit products
Ability to interpret financial statements e.g. P&L
Excellent communications skills – written and verbal
Proven ability to work without supervision, use initiative and work pro-actively.
PC literate with working knowledge of Microsoft Word and Excel.
Dedication to work toward and meet objectives both as an individual and as part of a highly committed team.
Show insight into the motivations and needs of others. Facilitate team collaboration within and across business units
Ability to manage time/conflicting priorities so as to maximise productivity in a multi function high volume operational environment
Attention to detail
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