Chi tiết tuyển dụng

Tuyển dụng Citiphone Project Management Officer

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 91

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Trưởng Nhóm

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

 Reports to Customer Service Project Manager.
 Be responsible for working with technical partners in raising/testing/fixing incidents with the contact center systems.
 Ensure new functionalities/system releases are live post successful testing with all required approval
 Lead the contact centers digital initiatives and call offload projects.
 Work with Center management team in communicating and managing day-to-day system issues in the Contact Center
 Work with in-country and regional stakeholders to drive digital usage/ATD...

Quyền lợi được hưởng

- Premium Healthcare plan
- Training & development program
- Professional and active working environment

Yêu cầu công việc

 Degree in Finance/Business with approximately 1 years of relevant experience within a Call Center
 Highly results-oriented and self-motivated team player, adaptable to changing business conditions and client requirements
 Competitive mindset with can-do attitude, positive thinking
 Ability to effectively communicate and present ideas, concepts, and explain products and services
 Demonstrate strong business knowledge with an understanding of consumer banking products & market.
 Working knowledge of Call Center processes, systems and technologies.
 Strong leadership, interpersonal, verbal and oral communication skills.
 Possess problem solving and analytical skills.
 High level of listening and comprehension skills.
 Demonstrate efficient organization and planning skills.
 Innovator with the ability to work with limited supervision.
 Able to work under pressure.

Yêu cầu hồ sơ

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Thông tin liên hệ

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Địa chỉ: Chưa cập nhật

Hạn nộp hồ sơ: 17/07/2019

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