Cập nhật hôm nay! 30.196 việc làm mới hôm nay trong 56.000 việc làm đang tuyển dụng BẤM XEM NGAY!#

Chi tiết tuyển dụng

Tuyển dụng Assistant General Manager (EAM)

Địa điểm tuyển dụng: Khánh Hòa
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 35

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

  • Khách sạn - Nhà hàng

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Thực tập sinh

Yêu cầu giới tính: Không yêu cầu


Mô tả công việc

A new 4* Resort in Nha Trang is seeking a suitable candidate for Assistant General Manager (EAM)
Place of Work: Administration & Operations
This is a pre-opening position and experience in pre-opening would be an advantage, but not requirement
Objective: The Assistant General Manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.
Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.
Responsible to: Owning Company / General Manager
Responsible for: Hotel General Management

Quyền lợi được hưởng

- Paid annual leave
- Lunch

Yêu cầu công việc

POSITION SUMMARY:
Administration & General
The Assistant General Manager is responsible for all aspects of operations at the hotel, together with the guidance and support of the General Manager.
Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.
ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES:
Assist the General Manager in his day to day operations.
Assigns duties to HODs and observers performance to ensure adherence to hotel policies and established operating procedures.
Provides training to staff and HODs.
Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
Monitor the Guest feedback on Trip Advisor, OTAs etc. and hotels GSTS and RSTS surveys.
Receives and resolves or assists the General Manager in resolving guest complaints and service recovery process.
Selects or assist in the selection of hotel staff and completes all new hire paper works.
Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
Maintains accurate records including cash flow sheet, guest floor limit, AR Ageing reports, Direct billing etc.
Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
Adhere to all company procedures and regulations as well as standard operating procedures.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Understand the objectives and goals of property owners and work together to achieve brand positioning and success.
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
Assist GM in key property issues including capital projects, customer service and profitability.
Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
Performs daily, weekly and monthly property inspections.
Ensures property, grounds and work areas maintained to standard.
Builds strong working relationships and communications with hotel staff, HODs and other departments to ensure maximum operating effectiveness and fulfillment of special event need.
Cover shifts in departments as scheduled by the General Manager.
Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide a status report to GM.
Audits on par stock with the assistance of HOD’s to ensure that all required hotel supplies are ordered and stocked in advance of need.
Performs sudden audits on rooms and other operating areas.
Provide effective leadership to hotel team members.
Assist in upholding property grooming standards.
Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
Assist the GM in all aspects of business planning.
Must be available 24/7 in case to respond to any guest or employee emergencies.
Corporate client handling and take part in new client acquisition along with the sales team whenever required.
Assisting in residential sales as and when required and development with strong sales prospects.
Respond to audits to ensure continual improvement is achieved.
All other duties as assigned by the General Manager or Management.

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ:Chưa cập nhật

Hạn nộp hồ sơ:05/05/2019


Giới thiệu về Công ty


Việc làm tương tựViệc làm tương tự

QR CODE