Thông tin tuyển dụng nhanh
Kinh nghiệm: Chưa có kinh nghiệm
Yêu cầu bằng cấp: Không yêu cầu
Số lượng cần tuyển: 0
Hình thức làm việc:
Toàn thời gian cố định
Chức vụ: Thực tập sinh
Yêu cầu giới tính:
Không yêu cầu
Mô tả công việc
▪ Work closely with 3PLs to ensure they follow up aligned Standard Operating Procedure (SOP).
▪ Keep track the KPI of 3PLs and report weekly summary to 3PL Account manager.
▪ Monitoring KPI of each 3PL with target:
- Breached rate
- Failed Delivery rate
- % Backlog clearance
- Customer service tickets
- Partners Support Centre Tickets
- Customer & seller experience performance
▪ Making the proposal to manage KPI of 3PL on daily basis
▪ Make sure date on Transport Management System to be updated correctly and on time as SOP.
▪ Ensuring all customer/ seller complaints and tickets are solved within Service-level Agreement.
▪ Set up weekly/bi-weekly/ monthly meeting and visits to 3PLs to review their performance.
▪ Liaised with relevant parties for process continuous improvement.
▪ Being able to train & coach 3PL’s relevant (drivers/messengers...) for a better improvement.
▪ Other tasks are assigned by line manager.
Quyền lợi được hưởng
- Very competitive salary package with annual merit increase versus market change
- Very clear, high career path to grow and exposure to other SEA countries
- Super – cool working environment with 5 stars office, friendly and supportive management team
Yêu cầu công việc
▪ Diploma/Degree in Business Administration, Logistics or Supply Chain.
▪ At least 8-10 years’ working experience in logistics/transportation companies and at least 3 years of experience in the KAM position.
▪ Good analytical, problem solving, presentation skills.
▪ Ability to work independently & handle multi-tasks with tight deadline.
▪ Excellent customer satisfaction focus, results oriented.
▪ Good at MS Excel.
▪ Fair in English speaking, good at writing & reading comprehension.
▪ “Can-do” attitude.
Yêu cầu hồ sơ
- Sơ yêu lý lịch
- Đơn xin việc
- Các giấy tờ liên quan
Thông tin liên hệ
Người liên hệ:
19 – 20th Floor, Tower 2, Saigon Center, 65 Le Loi, Ben Thanh Ward, District 1, HCMC
Hạn nộp hồ sơ: