Chi tiết tuyển dụng

Tuyển dụng 3Pls Relationship Management Manager-Transport

Địa điểm tuyển dụng: Hồ Chí Minh
Mức lương: Thỏa thuận
Tin xác thực Lượt xem: 117

Thông tin tuyển dụng nhanh

Kinh nghiệm: Chưa có kinh nghiệm

Yêu cầu bằng cấp: Không yêu cầu

Số lượng cần tuyển: 0

Ngành nghề:

Hình thức làm việc: Toàn thời gian cố định

Chức vụ: Thực tập sinh

Yêu cầu giới tính: Không yêu cầu

Mô tả công việc

The role:
▪ Work closely with 3PLs to ensure they follow up aligned Standard Operating Procedure (SOP).
▪ Keep track the KPI of 3PLs and report weekly summary to 3PL Account manager.
▪ Monitoring KPI of each 3PL with target:
- Breached rate
- Failed Delivery rate
- % Backlog clearance
- Customer service tickets
- Partners Support Centre Tickets
- Customer & seller experience performance
▪ Making the proposal to manage KPI of 3PL on daily basis
▪ Make sure date on Transport Management System to be updated correctly and on time as SOP.
▪ Ensuring all customer/ seller complaints and tickets are solved within Service-level Agreement.
▪ Set up weekly/bi-weekly/ monthly meeting and visits to 3PLs to review their performance.
▪ Liaised with relevant parties for process continuous improvement.
▪ Being able to train & coach 3PL’s relevant (drivers/messengers...) for a better improvement.
▪ Other tasks are assigned by line manager.

Quyền lợi được hưởng

- Very competitive salary package with annual merit increase versus market change
- Very clear, high career path to grow and exposure to other SEA countries
- Super – cool working environment with 5 stars office, friendly and supportive management team

Yêu cầu công việc

▪ Diploma/Degree in Business Administration, Logistics or Supply Chain.
▪ At least 8-10 years’ working experience in logistics/transportation companies and at least 3 years of experience in the KAM position.
▪ Good analytical, problem solving, presentation skills.
▪ Ability to work independently & handle multi-tasks with tight deadline.
▪ Excellent customer satisfaction focus, results oriented.
▪ Good at MS Excel.
▪ Fair in English speaking, good at writing & reading comprehension.
▪ “Can-do” attitude.

Yêu cầu hồ sơ

- Sơ yêu lý lịch

- Đơn xin việc

- Các giấy tờ liên quan

Thông tin liên hệ

Người liên hệ:

Địa chỉ: 19 – 20th Floor, Tower 2, Saigon Center, 65 Le Loi, Ben Thanh Ward, District 1, HCMC

Hạn nộp hồ sơ: 18/10/2019

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